Privacy Policy

Last updated: July 2026

1. Overview

RX360 Gateway ("RX360," "we," "us") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit www.rx360gateway.com, submit an inquiry or application, or otherwise interact with us. This website is intended for licensed healthcare providers and their authorized staff, not for patients or consumers.

2. Information We Collect

We collect information you voluntarily provide, such as your name, professional credentials, NPI number, practice name and address, email address, phone number, and the contents of messages or applications you submit. We may also collect standard technical information automatically, such as IP address, browser type, device information, pages visited, and referring URLs, through cookies and similar technologies.

3. Patient Information

This website is not intended to collect protected health information (PHI). Please do not submit any patient information through this website. Any exchange of patient-related information required for prescription fulfillment occurs through appropriate secure channels with our pharmacy partners, not through this marketing website.

4. How We Use Information

We use the information we collect to respond to inquiries, process provider applications, verify professional credentials, schedule demonstrations, provide and improve our services, communicate about our offerings, maintain the security of our website, and comply with legal obligations.

5. Sharing of Information

We do not sell your personal information. We may share information with service providers who assist us in operating our business (such as hosting, communications, and credential verification services), with our licensed pharmacy partners as necessary to establish and service your account, and as required by law, regulation, or legal process.

6. Cookies and Analytics

We may use cookies and analytics tools to understand how visitors use our website and to improve the experience. You can control cookies through your browser settings; disabling them may affect site functionality.

7. Data Security and Retention

We use commercially reasonable administrative, technical, and physical safeguards designed to protect the information we collect. We retain information for as long as necessary to fulfill the purposes described in this policy, comply with our legal obligations, and resolve disputes.

8. Your Choices

You may request access to, correction of, or deletion of your personal information, subject to applicable law, by contacting us at providers@rx360gateway.com. You may opt out of marketing communications at any time using the unsubscribe mechanism in our emails or by contacting us directly.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the website after changes constitutes acceptance of the revised policy.

10. Contact

Questions about this Privacy Policy may be directed to providers@rx360gateway.com.

Terms of Use

Last updated: July 2026

1. Acceptance of Terms

By accessing or using www.rx360gateway.com (the "Site"), you agree to be bound by these Terms of Use. If you do not agree, do not use the Site. The Site is intended solely for licensed healthcare providers and their authorized representatives.

2. Nature of Services

RX360 Gateway is a clinical supply and access platform that connects licensed healthcare providers with a network of independent, licensed 503A compounding pharmacy partners. RX360 Gateway is not a pharmacy, does not dispense medication, and does not practice medicine. All therapies referenced on this Site are available only pursuant to a valid prescription issued by a licensed provider, and are prepared and dispensed by independent pharmacy partners in accordance with applicable law.

3. No Medical Advice

Content on this Site is provided for general informational purposes only and does not constitute medical advice, diagnosis, or treatment recommendations. Prescribing decisions are the sole responsibility of the treating licensed provider, exercising independent professional judgment.

4. Provider Eligibility and Accounts

Participation in the RX360 Gateway provider program requires verification of professional licensure and credentials. You agree to provide accurate, current, and complete information and to maintain the confidentiality of any account credentials. RX360 may accept, decline, suspend, or terminate participation at its discretion, consistent with applicable law.

5. Availability and Regulatory Limitations

Product availability is subject to pharmacy partner licensing, prescription requirements, patient eligibility, product availability, and applicable state and federal law, and may vary by jurisdiction. Statements regarding fulfillment timing are targets, not guarantees, and apply to eligible orders following successful prescription verification.

6. Intellectual Property

The Site and its content, including text, graphics, logos, and design, are owned by or licensed to RX360 Gateway and are protected by intellectual property laws. You may not copy, reproduce, distribute, or create derivative works from the Site without prior written permission.

7. Acceptable Use

You agree not to use the Site for any unlawful purpose; to submit false or misleading information; to attempt to gain unauthorized access to any systems; to interfere with the operation of the Site; or to submit any patient-identifiable information through the Site.

8. Disclaimers

The Site is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. RX360 does not warrant that the Site will be uninterrupted, error-free, or secure.

9. Limitation of Liability

To the maximum extent permitted by law, RX360 Gateway and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or relating to your use of the Site. Nothing in these Terms limits liability that cannot be limited under applicable law.

10. Indemnification

You agree to indemnify and hold harmless RX360 Gateway from claims arising out of your breach of these Terms or your misuse of the Site.

11. Governing Law

These Terms are governed by the laws of the state in which RX360 Gateway is organized, without regard to conflict-of-law principles. Any disputes shall be resolved in the state or federal courts located in that jurisdiction.

12. Changes

We may revise these Terms at any time by posting an updated version. Continued use of the Site after changes constitutes acceptance.

13. Contact

Questions regarding these Terms may be directed to providers@rx360gateway.com.

Compliance Statement

Last updated: July 2026

1. Our Commitment

RX360 Gateway is committed to operating with integrity and in compliance with applicable federal and state laws and regulations governing the marketing and facilitation of access to compounded medications for licensed healthcare providers.

2. Role of RX360 Gateway

RX360 Gateway is not a pharmacy and does not compound, dispense, or ship medication. All compounded preparations referenced on this website are prepared and dispensed by independent, state-licensed 503A compounding pharmacies pursuant to valid, patient-specific prescriptions issued by licensed prescribers.

3. Prescription Requirement

All therapies require a valid prescription from a licensed healthcare provider acting within the scope of their license and exercising independent medical judgment. RX360 Gateway does not influence, direct, or interfere with any provider's clinical decision-making.

4. Compounded Medications

Compounded medications are prepared for individual patients pursuant to a prescription and are not FDA-approved. The FDA does not verify the safety, effectiveness, or quality of compounded drugs before they are dispensed. Compounded preparations should be prescribed when, in the judgment of the prescriber, a compounded preparation is appropriate for the patient.

5. State Licensing and Availability

Pharmacy partner licensure varies by state. Product availability is subject to each partner pharmacy's licensing, applicable state and federal law, prescription requirements, and patient eligibility. Not all products are available in all states.

6. Marketing Standards

Our communications are directed to licensed healthcare providers, not to patients or consumers. We strive to ensure that our provider-facing materials are accurate, balanced, and consistent with applicable regulatory standards, and that they do not make unapproved therapeutic claims.

7. Privacy and Information Handling

This website is not intended to receive protected health information. Information necessary for prescription processing is handled through appropriate channels with our licensed pharmacy partners in accordance with applicable privacy and security requirements.

8. Reporting Concerns

We take compliance concerns seriously. To report a concern regarding our practices, marketing materials, or any interaction with our team, contact providers@rx360gateway.com. Reports are reviewed promptly and may be made anonymously.